Frequently Asked Questions


We're happy to answer any queries you have with regard to the style, design, and delivery of toothpick flags. Below is some information that might help you;

What is the minimum order quantity?
300 pieces is our minimum order for each design.  

What is the lead time for an order?
Our standard turnaround time for umbrellas is usually 6-10 working days however we can deliver sooner depending on quantities and requirements. We will confirm this at the time of order. 

How long have you been in business?
We have been an established business since 2008 and have worked in the industry since 1995. We are Australian owned and managed and have always been under the same ownership. 

How many toothpick orders do you handle?
We have literally sold millions of toothpick flags! Toothpicks have always been a popular choice as they are useful, affordable and visible. We are use to dealing with small minimum quantity orders of 300, massive orders of 50,000+ and anything in between. 

What is the best format to send art work files?
Jpeg files are the easiest and quickest files for our designers to work with.